September 7, 2004

HRD Training

Benefits Update:

• New Faculty-Staff Clinic Opens at University Medical Center
• What do UA faculty and staff need to know about Nurse Practitioners
• TIAA Offers Individual Counseling Sessions

HRD Training

Building Community: Human Relations for the 21st Century

• The Diversity Experience
• Sexual Harassment Awareness and Prevention
• Understanding the Role Personality Plays at Work
• Who Moved My Cheese?
• How Would You Like to Be Treated?

Communication

• Assertiveness Skills and Communication
• Business Communications for Today
• Written Communication Basics

Computer Courses

• E-Course — Date: Call HRD for information
• Library Orientation for New Faculty and Staff, Sept. 9, 3-5 p.m.
• A Partnership for Active Learning: Faculty and Librarians, Sept. 16, 3-5 p.m.
• Scholarly Searching on the Internet, Sept. 23, 3-5 p.m.

Continuous Quality Improvement

CQI Leadership Seminar Series — CQI workshops are part of the Leadership Seminar Series designed for people in academic and administrative organizations, such as deans, department chairs, directors, managers, assistant and associate directors and faculty who lead projects, or plan on moving into leadership roles. All workshops will be facilitated by John Dew, director for Continuous Quality Improvement. Contact the CQI Office at 348-9831 to schedule workshops, which are designed for 2-4 hours.

Customer Service

• Advanced Connections — Moving Quality Service Beyond the Basics
• Customer Service and The University of Alabama
• The FISH Philosophy

The Management Project

Register now for The Management Project — an in-house management certificate program for UA managers. This course is a comprehensive training program designed to give participants practical knowledge and skills enabling them to effectively manage within the University's work environment. It was created to assist managers with the increasing challenges they are facing and to prepare potential managers to accept future challenges.

Performance Management and Development

• Four Step Performance Plan
• Conducting Performance Reviews
• Supervising Students
• Setting Goals and Defining Expectations

Personal Growth and Development

• Conflict Management/Resolution
• Managing Time and Establishing Boundaries

Personal Safety

• Right to Know, Sept. 16, 3:45 p.m., and Sept. 30, 8:15 a.m.

Policy and Procedures

• On-Line Purchasing Procedures, Sept. 15, 1:30-3:30

Professional Development Series

HR Development are development programs intended to benefit UA employees, departments and customers by enhancing the professional development of office employees.

Job Openings

The University of Alabama is an affirmative action/equal opportunity employer. For the latest job updates, call the UA job line, 348-7780. For a full line listing of available positions, visit http://hr.ua.edu/employment. Remember that office, technical, clerical, maintenance and service positions stay on the Job Line only five days. Faculty positions are listed under the appropriate college or school.

Miscellaneous

New Employee Orientation introduces all new UA employees to campus life and provides them and employees with a status change (regular, part-time or temporary) an opportunity for benefits advisement and enrollment. New employees and employees with status change must pre-register and attend a New Employee Orientation session within the first 30 days of employment to be eligible for health insurance. Sessions are offered every Monday.

Three Ways to Register and to Check Out Training Material: call 348-9700, fax to 348-2072 or e-mail dharbin@fa.ua.edu.

Human Resource Development Training Sessions will be conducted at G54 Rose unless otherwise stated. Persons with special needs should contact Daphne Wright.

The Training Resource Center (TRC) offers videos for a staff development "lunch and learn" program. The TRC accommodates six to eight people.

The website for Human Resource Development Training offers the current Staff Training Calendar.

New Faculty-Staff Clinic Opens at University Medical Center

The University Medical Center, located on the corner of University Boulevard and Fifth Avenue East, opened its Faculty-Staff clinic on July 1 to serve University employees and their family members who participate in the University Health Plan. The clinic is staffed by Board Certified Nurse Practitioners, who treat everything from colds and fever to minor injuries and rashes. Physician consultations are readily available when needed.

The walk-in clinic is open from 8:30 a.m.-4:30 p.m. Monday-Friday with a reduced co-pay of $20. After check-in at the main reception area in the front of the Family Medicine hallway, UA employees will be directed to a private waiting room with Internet access. Phones also are available. After an initial registration, UA employees also will enjoy reduced paperwork.

For more information, call 348-5030.

What do UA faculty and staff need to know about Nurse Practitioners

The new University Medical Center has certified, licensed nurse practitioners on staff to treat members of UA's health care plan. To take advantage of this new benefit, UA faculty and staff should present their new BC/BS health plan ID cards for insurance purposes. Members who have questions about this new coverage for nurse practitioners under the University's employee health plan may also call BC/BS Customer Service at 1-800-292-8868. Have your BC/BS of Alabama ID card on hand for reference.

Here are some frequently asked questions about nurse practitioners:

1. What type of training do the nurse practitioners receive?
   All BC/BS of Alabama participating nurse practitioners are master's degree prepared in advanced-practice nursing and are certified as registered nurse practitioners by an agency approved by the Alabama State Board of Nursing.
2. How many nurse practitioners are currently practicing in the state?
   There are about 1,000 practicing in Alabama, but only about 270 are BC/BS participating nurse practitioners.
3. How do they relate to MDs?
   All nurse practitioners must have a collaborating medical doctor by either being employed by or affiliated with the doctor. This connection between the NP and the MD allows for consultation as necessary.
4. What types of services can they provide?
   Nurse practitioners can perform a wide variety of professional health care services. Approved services include office visits, minor office surgery, minor emergency medical care for accidental injuries, inpatient hospital visits, office consultations and prescription medications
5. What are the co-pays?
   The co-pay is $20 for a visit to a participating BC/BS of Alabama nurse practitioner.
6. Does our plan cover the cost of services performed by nurse practitioners outside the state of Alabama?

Most nurse practitioners participating with BC/BS of Alabama are located within Alabama. Some are located in neighboring states in counties adjoining Alabama. Call BC/BS of Alabama at 1-800-292-8868 if you have any questions. Have your BC/BS of Alabama ID card with you when you call.

TIAA Offers Individual Counseling Sessions

TIAA/CREF, UA's retirement plan for regular full-time faculty and professional administrative staff, will offer individual counseling sessions for faculty and staff this fall. Meetings will be in room G-54 Rose Administration Building. Reservations may be made by calling Michael Odom, TIAA appointment scheduler, at 1-800-842-2003. Dates for TIAA individual counseling sessions this fall are Sept. 15-17, Oct. 27-29, Nov. 3-5 and Dec. 15-17. Link to the TIAA/CREF site at www.tiaa-cref.org.

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